Whet Travel, Inc, and Groove Cruise LLC. ("us","we", or "our") operate the WhetTravel.com, WhetFoundation.org and GrooveCruise.com websites (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Termsand Conditions, accessible from WhetTravel.com, WhetFoundation.org and GrooveCruise.com.
● Service
Service is the WhetTravel.com, WhetFoundation.org and GrooveCruise.com websites operated by Whet Travel, Inc and Groove Cruise, LLC.
● Personal Data
Personal Data means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).
● Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself(for example, the duration of a page visit).
● Cookies
Cookies are small files stored on your device (computer or mobile device).
● Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
● Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
● Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
● Email address
● First name and last name
● Phone number
● Address, State, Province, ZIP/Postal code, City
● Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IPaddress), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location ifyou give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to trackthe activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
● Session Cookies. We use Session Cookies to operate our Service.
● Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
● Security Cookies. We use Security Cookies for security purposes.
●Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Use of Data
Whet Travel, Inc and Groove Cruise, LLC. uses the collected data for various purposes:
● To provide and maintain our Service
● To notify you about changes to our Service
● To allow you to participate in interactive features of our Service when you choose to do so
● To provide customer support
● To gather analysis or valuable information so that we can improve our Service
● To monitor the usage of our Service
● To detect, prevent and address technical issues
● To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Whet Travel, Inc and Groove Cruise LLC. legalbasis for collecting and using the personal information described in thisPrivacy Policy depends on the Personal Data we collect and the specific contextin which we collect it.
Whet Travel, Inc and Groove Cruise, LLC. may process your Personal Data because:
● We need to perform a contract with you
● You have given us permission to do so
● The processing is in our legitimate interests and it is not overridden by your rights
● For payment processing purposes
● To comply with the law
Retention of Data
Whet Travel, Inc and Groove Cruise, LLC. will retain yourPersonal Data only for as long as is necessary for the purposes set out in thisPrivacy Policy. We will retain and use your Personal Data to the extentnecessary to comply with our legal obligations (for example, if we are requiredto retain your data to comply with applicable laws), resolve disputes andenforce our legal agreements and policies.
Whet Travel, Inc and Groove Cruise, LLC. will also retain Usage Data for internalanalysis purposes. Usage Data is generally retained for a shorter period oftime, except when this data is used to strengthen the security or to improvethe functionality of our Service, or we are legally obligated to retain thisdata for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside of the United States and chooseto provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by yoursubmission of such information represents your agreement to that transfer.
Whet Travel, Inc and Groove Cruise, LLC. will take all the steps reasonably necessaryto ensure that your data is treated securely and in accordance with thisPrivacy Policy and no transfer of your Personal Data will take place to anorganization or a country unless there are adequate controls in place includingtheecurity of your data and other personal information.
Disclosure of Data
Legal Requirements
Whet Travel, Inc and Groove Cruise, LLC. may disclose your Personal Data in the good faith belief that such action is necessary to:
● To comply with a legal obligation
● To protect and defend the rights or property of Whet Travel, Inc and Groove Cruise, LLC.
● To prevent or investigate possible wrongdoing in connection with the Service
● To protect the personal safety of users of the Service or the public
● To protect against legal liability
Security of Data
The security of your data is important to us but rememberthat no method of transmission over the Internet or method of electronicstorage is 100% secure. While we strive to use commercially acceptable means toprotect your Personal Data, we cannot guarantee its absolute security.
Our Policy on "Do Not Track" Signals under theCalifornia Online Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Whet Travel, Inc and Groove Cruise, LLC. aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we holdabout you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
● The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
● The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
● The right to object. You have the right to object to our processing of your Personal Data.
● The right of restriction. You have the right to request that we restrict the processing of your personal information.
● The right to data portability. You have the right to be provided with a copy of the information we have on youin a structured, machine-readable and commonly used format.
● The right to with draw consent. You also have the right to with draw your consent at any time where Whet Travel, Inc and Groove Cruise, LLC. relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ thirdparty companies and individuals tofacilitate our Service ("Service Providers"), provide the Service onour behalf, perform Service-related services or assist us in analyzing how ourService is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
● Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use ofour Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-outof having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Advertising
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
● Google AdSense & DoubleClick Cookie
Google, as a third party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
● Bing Ads
Bing Ads isan advertising service provided by Microsoft Inc. You can opt-out from Bing Ads by following the instructions on Bing Ads Opt-out page: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads For more information about Bing Ads, please visit their Privacy Policy: https://privacy.microsoft.com/en-us/PrivacyStatement.
Behavioral Remarketing
Whet Travel, Inc and Groove Cruise, LLC. use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize andserve ads based on your past visits to our Service.
● Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
● Bing Ads Remarketing
Bing Ads remarketing service is provided by Microsoft Inc. You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement
● Twitter
Twitterremarketing service is provided by Twitter Inc.You can opt-out from Twitter’sinterest-based ads by following their instructions: https://support.twitter.com/articles/20170405 You can learn more about theprivacy practices and policies of Twitter by visiting their Privacy Policypage: https://twitter.com/privacy
● Facebook
Facebook remarketing service is provided by Facebook Inc.You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices ofFacebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
● Pinterest
Pinterest remarketing service is provided by Pinterest Inc. You can opt-out fromPinterest’s interest-based ads by enabling the “Do Not Track” functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data You can learn more about theprivacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy
● SMS Consent Terms
By providing your mobile phone number and opting in to receive SMS messages from our toll-free number, you agree to the following terms:
Nature of Messages:
You consent to receive transactional SMS messages from us.
Transactional messages may include order updates, account notifications, and important information.
Frequency:
You understand that message frequency may vary based on your interaction with our Captain Support.
Message and Data Rates:
Standard message and data rates from your mobile carrier may apply for SMS messages. Check with your carrier for details.
Opt-Out:
You can opt-out of receiving SMS message at any time by replying with “STOP” to the received message, but transactional messages may still be sent.
Privacy and Security:
We respect your privacy and will not share your mobile number with third parties for marketing purposes without your explicit consent.
Messages sent to you may include a secure link for more information or manage your preferences.
Help and Support:
For help or support related to SMS messages, reply with “HELP” to the received message, or contact our Captain Support at CaptainSupport@WhetTravel.com
Toll-Free Number:
Messages will be sent from our toll-free number 877-438-9438.
Change to Terms:
We reserve the right to modify these terms at any time. Updated terms will be communicated to you.
Consent Confirmation:
Your consent to receive SMS messages is voluntary, and by providing your mobile number, you confirm that you are the account holder or have the account holder’s permission.
By opting in to receive SMS messages from our toll-free number, you acknowledge that you have read, understood, and agree to these terms.
For questions or concerns, please contact us at 877-GET-WHET(877-438-9438)
● Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed bythe PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
● Stripe
TheirPrivacy Policy can be viewed at https://stripe.com/us/privacy
● PayPal / Braintree
TheirPrivacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
● iTransact / Payroc
TheirPrivacy Policy can be viewed at https://payroc.com/privacy-policy/
● Square
Their Privacy Policy can be viewed at https://squareup.com/legal/privacy-no-account
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy ofevery site you visit.
We have no control over and assume no responsibility forthe content, privacy policies or practices of any third party sites orservices.
Children's Privacy
Our Service does not address anyone under the age of 18("Children").
We do not knowingly collect personally identifiable informationfrom anyone under the age of 18. If you are a parent or guardian and you areaware that your Child has provided us with Personal Data, please contact us. If become aware that we have collected Personal Data from children withouterification of parental consent, we take steps to remove that information fromour servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We willnotify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice onour Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. We encourage you to bookmark this webpage and review this Noticeregularly
Contact Us
If you have any questions about this Privacy Policy, pleasecontact us:
● By email: captainsupport@whettravel.com
● By phone number: 877-GET-WHET (877-438-9438)
